Terms of service

Effective Date: 01 March 2026

Welcome to doublerainbowkids.com (the "Website"). These Terms of Service ("Terms") govern your access to and use of our Website and services, including purchasing products from Double Rainbow Kids ("we", "our", "us"). By accessing, browsing, or placing an order on this Website, you agree to be bound by these Terms.

If you do not agree with any part of these Terms, please do not use our Website.

1. Eligibility & Use of Website

By using this Website, you confirm that:

• You are at least 18 years of age or accessing the Website under the supervision of a parent or legal guardian

• You are legally capable of entering into binding agreements

• You will use the Website for lawful purposes only

Any misuse, unauthorized access, or violation of these Terms may result in suspension or termination of access.

2. Products & Information Accuracy

We strive to display product details, images, pricing, and descriptions as accurately as possible. However:

• Product colors may vary slightly due to screen or device differences

• Measurements may have minor variations due to manufacturing processes

• Errors in pricing, descriptions, or availability may occur

Double Rainbow Kids reserves the right to correct any errors and cancel orders affected by such inaccuracies.

3. Orders & Acceptance

• Placing an order on the Website constitutes an offer to purchase

• Orders are subject to confirmation and acceptance by Double Rainbow Kids

• We reserve the right to refuse or cancel any order at our discretion, including cases of pricing errors, stock unavailability, or suspected misuse

Order confirmation does not guarantee dispatch.

4. Pricing & Payments

• All prices are listed in Bangladeshi Taka (BDT) unless stated otherwise

• Prices are subject to change without prior notice

• Payments must be completed through approved payment methods available on the Website

• We do not store payment card details; all transactions are processed securely via third-party payment gateways

5. Discounts, Offers & Coupons

All discounts, promotional offers, and coupon codes are governed by our Discount, Offer & Coupon Policy. Coupons cannot be combined with existing discounts unless explicitly stated.

6. Shipping & Delivery

Delivery timelines, partners, and conditions are governed by our Delivery Policy. Estimated delivery times are not guaranteed and may vary due to factors beyond our control.

7. Offline Purchases Exclusion

Any purchases made offline through third-party retail partners or marketplaces, including but not limited to Unimart and Shwapno, are exclusive of all post-sales online services, offers, discounts, coupons, loyalty benefits, or any other perks available on doublerainbowkids.com.

Such offline purchases are governed solely by the respective store’s policies, and Double Rainbow Kids’ online policies, services, or promotional benefits will not apply.

8. Returns, Refunds & Exchanges

Returns, refunds, and exchanges are governed by our Return & Exchange Policy. Certain items, including clearance sale products, may not be eligible for return or exchange.

9. Intellectual Property

All content on this Website, including logos, designs, text, graphics, images, and trademarks, is the property of Double Rainbow Kids and is protected by applicable intellectual property laws.

You may not copy, reproduce, distribute, or use any content without prior written permission.

10. User Conduct

You agree not to:

• Violate any applicable laws or regulations

• Provide false or misleading information

• Attempt to interfere with the Website’s security or functionality

• Use the Website for fraudulent or abusive purposes

We reserve the right to restrict or terminate access for violations.

11. Limitation of Liability

Double Rainbow Kids shall not be liable for any indirect, incidental, or consequential damages arising from:

• Use or inability to use the Website

• Delays in delivery or service interruptions

• Third-party service failures, including payment gateways and logistics partners

Our total liability shall not exceed the value of the product purchased.

12. Indemnification

You agree to indemnify and hold harmless Double Rainbow Kids, its directors, employees, and partners from any claims, losses, or damages arising from your violation of these Terms or misuse of the Website.

13. Privacy

Your use of the Website is also governed by our Privacy Policy, which explains how we collect and use personal information.

14. Governing Law & Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of the People’s Republic of Bangladesh. Any disputes shall be subject to the exclusive jurisdiction of the courts of Bangladesh.

Changes to Terms

Double Rainbow Kids reserves the right to update or modify these Terms at any time. Changes will be effective upon posting on the Website. Continued use of the Website constitutes acceptance of the revised Terms.